Services
The way in is almost never clever.
A reused password, a login nobody closed, an email that looked almost right. We shut those doors, and then we keep checking they stayed shut.
Nobody is coming for your firm by name. That is worth saying first, because most writing on this subject is built to frighten people running much larger businesses than yours.
What actually happens is duller. Somebody reuses a password on a shopping site, and the shopping site loses it. Somebody left in 2022 and their login still works. On a Thursday afternoon somebody in accounting gets a message that looks exactly like one from you, asking for money to move before the end of the day. None of that takes a genius. It takes a busy office and one door left open.
The firms that get hurt are rarely the ones that ignored all this. They are the ones where four sensible things were each half done, by different people, at different times, and nobody ever went back to check.
What we handle
What that actually covers.
No list of products. The things that change for you, in the order they matter.
A stolen password is not enough to get in
Somebody has the right password and still gets stopped. There is a second step, and only your person can finish it. It is a small change, and it is the one we ask for first.
The browser refuses to open the page that is pretending to be your bank
Somebody clicks the link anyway, because people always do. What opens instead is a plain page saying no, and we get told it happened.
Somebody is watching at two in the morning
When an account signs in from a place it has never been, at an hour nobody in your office works, we see it and we act on it. You hear about it in the morning, already dealt with.
The email that pretends to be you, asking for a transfer
Your bookkeeper gets a message in your name, in your tone, late on a busy afternoon. We catch most of those before they land, and we agree a rule with you in advance: money moves after a phone call, never after a message.
People reach only what their job needs
Not everyone in a fourteen-person firm needs to open every client folder. Sorting that out takes an afternoon. Afterward, a stolen login opens one folder instead of every client file you hold.
Somebody leaves on Friday and is locked out on Friday
We write down what a new person gets on their first day, then run the same list backward on their last. It takes about ten minutes, and it is the finding that surprises owners most often.
Your people learn to spot the message that looks almost right
Short sessions, real examples, no lecture. What we are really after is somebody feeling comfortable saying "this looked odd" out loud instead of quietly clicking it.
If somebody does lock up your files and demand money
You do not pay them, because copies exist somewhere they could never reach, and we have already put one back to prove it works. We can also tell you how many hours getting going again would take, because we have timed it.
You may well be in better shape than you think. Plenty of the reports we write say the important things are already in place and then name the two that are not. That is what the review is for: ninety minutes on site, no obligation, and a written report you keep either way, plain enough to hand to your insurer or your biggest client.
The rest of what we handle
- Day-to-day supportOne number, and someone who knows you.
- Backup and recoveryOpen Monday if the worst happens Friday.
- Audits and insurersA straight answer, in writing.
- Working from anywhereThe kitchen table, same as the desk.
- Moving your systemsA new office, or a new arrangement.
- AI in your buildingUseful, and your files never leave.
Start with the review.
Ninety minutes on site, a written report, and no obligation either way.