Insights
Things we keep finding.
Short pieces about what actually goes wrong at firms your size. Written for owners, not for the people who look after the systems.
The backup you’ve never tested isn’t a backup
Almost every firm we review has copies of its files. Far fewer have ever put one back. The gap between those two things is where bad weeks come from.
Read itThree former employees can still open your front door
When someone leaves a small firm, the desk gets cleared and the keys come back. The logins usually don’t. Here is what we find, and how long it has usually been sitting there.
Read itWhat your insurance actually requires (and why it matters)
The renewal questionnaire has quietly become a technical audit. Firms are answering yes to questions nobody in the building can verify — and finding out at the worst possible moment.
Read it
Would you like to know where you stand?
The review answers all of this for your own firm, in writing, in ninety minutes.