Services
The useful part of the clever software, without your files leaving.
Everyone is selling you something here. We would rather start with when it is not worth doing.
Free · Ten minutes · The report is yours either way
The front desk that never sleeps
Every call answered. Every text returned.
An assistant that answers your phone, texts your customers back, and keeps the inbox tidy — around the clock, in your company's voice.
Example text conversation. Customer: “Hey — are you open Saturday?” Assistant: “We are — 9 to 9, every day. Want me to get you booked in?” Assistant: “Done — Saturday, 10:00 AM. We'll text a reminder.”
Texts customers back
On the number they already use — replies in seconds, day or night.
Incoming call
4:42 PM
Answered on the second ring
Appointment booked · details texted over
Transcript saved
Answers the phone
A voice receptionist that books the appointment and hands you the transcript.
Quote request
Drafted for youInvoice question
Routed to youNewsletter
ArchivedKeeps the inbox short
Triaged, drafted, and filed before you open the laptop.
Example: “Missed call · 4:41 PM” — the assistant texts back: “Sorry we missed you — want us to call back or text?”
Missed call, caught
A missed ring becomes a conversation, not a lost job.
Example calendar: open slots Sat 9:00, Sat 10:00, and Sat 11:30 — the Sat 10:00 slot is marked “Booked.”
Straight into the calendar
It finds the gap and books it — no back-and-forth.
Example: reminder text “Tomorrow, 10:00 AM — reply C to confirm.” The customer replies “C” and the visit is marked “Confirmed.”
Reminders that confirm themselves
Fewer no-shows, and nobody had to chase.
Example: an after-hours call — “11:48 PM · answered — booked for morning”
Awake at 11:48 PM
After-hours callers get an answer, not voicemail.
Missed calls become booked appointments. After-hours questions get answers the same minute. You open the laptop to a shorter inbox and a list of what happened overnight.
Arranged in the consult. We start with one job that already happens every week, and give it a fortnight — not a year.
Somebody has asked you about this — a partner, a client, whoever sells you software. The pitch always arrives with a great deal of confidence.
Nobody usually says where your files go while the clever part happens. Whatever your people type goes to a company you have no relationship with.
Weeks
to something you can use
About half
of reports say you’re in decent shape
Yours
the code, and the data
If you hire us
How the first build goes.
01First weeks
We read what is there
Whatever runs your work today keeps running while we learn how it is actually used.
02The first piece
Something you can use
One useful part, shipped early, instead of one delivery at the end you cannot see until it lands.
03After that
The people who built it
The same team keeps it running, so a change is a conversation rather than a project.
Ten minutes on a call. You keep the plan either way.
What we handle
What that actually covers.
Not a list of products — the things that change for you.
On a machine in your office
Nothing your people ask it leaves the building, and nothing they show it trains somebody else’s product.
Answers from your own filing cabinet
Somebody asks a plain question and gets an answer, with the document it came from noted.
The dull half of the week
Summaries, first drafts, sorting what came in overnight — the work nobody was ever glad to do.
Answered when you can’t pick up
The phone gets picked up, the customer gets a text back, and you get the transcript.
Often the answer is not yet
We have said exactly that to firms who came in ready to buy.
One job first, not a project
We pick a single job that happens every week and see whether it improves. Two weeks, not a year.
Start with the review. Ten minutes.
Start with the review: if you should wait a year, the report will say that in those words — ten minutes on a call, no obligation either way.
Or ten minutes on the phone first
About half the reports say you’re in decent shape. If that’s you, we say so and leave.